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PARTS & SERVICE

Service & Support

Maximize Uptime. Improve Performance. Extend Equipment Life.

Equipment downtime impacts productivity, throughput, and profitability. BMG's service team helps manufacturers keep equipment operating at peak performance through proactive maintenance, expert troubleshooting, remote support, and operator training.

Whether you're looking to prevent issues before they occur or quickly resolve unexpected challenges, BMG provides the expertise and support needed to keep production moving.

BMG is your aftermarket partner for Brown, Lyle, and GN thermoforming machines. Genuine OEM replacement parts, experienced technicians, and proactive service help keep lines running stronger, longer.

Why BMG Service?

  • Reduce unplanned downtime
  • Increase equipment reliability
  • Improve throughput and efficiency
  • Extend machine life
  • Access expert technical support
  • Maximize return on equipment investments

Service Programs

Machine Audits

Identify opportunities to improve reliability, increase throughput, and extend equipment life.

Our machine audits evaluate equipment condition, performance, maintenance needs, and upgrade opportunities, providing actionable recommendations that help improve operational performance.

Key Benefits

  • Identify performance bottlenecks
  • Improve machine reliability
  • Prioritize upgrades and repairs
  • Increase production efficiency

Preventative Maintenance

Stay ahead of downtime with a proactive maintenance strategy.

BMG preventative maintenance programs include scheduled inspections, service recommendations, and replacement of wear components to help keep equipment running consistently and efficiently.

Key Benefits

  • Reduce unexpected failures
  • Lower maintenance costs
  • Improve equipment longevity
  • Maintain peak performance

Service Maintenance

Fast, expert support when equipment isn't performing as expected.

Our technicians diagnose and resolve mechanical, electrical, and control system issues to quickly restore production and minimize downtime.

Key Benefits

  • Rapid troubleshooting and repairs
  • Root-cause problem resolution
  • Reduced production interruptions
  • Improved equipment performance

Remote Maintenance Subscriptions

Access to technical expertise when you need it.

Subscription-based support includes phone assistance and remote diagnostics through secure connectivity tools, allowing many issues to be identified and resolved without an on-site visit.

Key Benefits

  • Faster response times
  • Reduced downtime
  • Lower service costs
  • Access to expert support
Two men looking at packaging technology system

Training Services

Empower your team with the knowledge needed to operate and maintain equipment effectively.

Operator Training

Help new operators gain confidence with equipment operation, safety procedures, and basic troubleshooting.

Preventative Maintenance Training

Equip maintenance teams with best practices to identify issues early, perform routine maintenance, and maximize equipment reliability.

Key Benefits

  • Faster onboarding
  • Improved machine performance
  • Reduced operator errors
  • Increased uptime
Man looking at inventory

Genuine OEM Replacement Parts

When a machine is down, nothing else matters. BMG offers genuine OEM replacement parts for Brown, Lyle, and GN thermoforming machines.

Downtime costs money. Our goal is to address the root cause quickly and help prevent the next interruption.

  • Critical OEM parts stocked for fast availability
  • Same-day or next-day shipping on available components
  • Parts built to exact specifications for dependable fit
  • One-stop sourcing that reduces vendor handoffs and downtime

Keep Production Moving

From preventative maintenance and machine audits to emergency service and technical training, BMG provides the support manufacturers need to maximize uptime, improve performance, and protect their equipment investment.

Need service or support? Contact BMG today.

24/7 Emergency Line

+1 (800) 276-9652

Parts & Service

+1 (865) 777-9477




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